Protected delivery
Shipping is protected both within Argentina and for international orders, so a ring travels protected from the studio to the address you give us.
Support questions move faster when the basics are already on the table. You do not need all of it, and nothing here is a requirement to get an answer. Think of it as the details that usually save a round of back-and-forth, whether the piece is still being chosen or already on your hand.
A measurement from a warm afternoon can read differently in winter. Tell us the size, the method, and roughly when you measured, so we can judge how much it is likely to shift.
Pieces are made in 18k gold and platinum. Note which one you have or want, and whether the surface is polished or brushed, since refinishing and resizing behave differently on each.
If your question touches cut, color, or clarity, send the report details or the certificate number. It is the fastest way to talk about a specific stone instead of stones in general.
Solitaire, halo, bezel, or an eternity band with stones all the way around. The setting decides how much a band can be adjusted later, so it belongs in the first message.
For a finished ring, a few clear shots in daylight help more than a long description: the top of the stone, the side profile, and the inside of the band where a hallmark sits.
A resize, a repair, a care question, or a custom piece still in CAD. Say the outcome you are after and we can point you to the right step instead of guessing.
Send what you have to team@icebergdiamonds.com or call +54 11 5817-7075. The studio is at Av. Corrientes 1234, C1043 Buenos Aires, Argentina.
A ring rarely ends its story at pickup. Protected shipping carries finished pieces across Argentina and to international addresses, resizing stays available as fingers change or a surprise proposal needs a different fit, and questions about a grading report, a metal's finish, or a care routine can go straight to the people who made the piece.
Av. Corrientes 1234, C1043 Buenos Aires, Argentina
Consultations in Palermo are arranged in advance, so write or call before stopping by.
Useful for sizing questions, resizing requests, or a quick check on a stone you already own.
Send a question about a grading report, protected delivery, or a care routine for 18k gold and platinum pieces.
For a new piece or a fitting, the contact page walks through the request. For anything about a ring you already have, the address, phone, and email above reach the studio directly.
A finished piece is not the end of the conversation. Protected shipping covers addresses across Argentina and international deliveries, resizing stays available as fingers change or a surprise proposal needs a different fit, and questions about a grading report, a metal finish, or a care routine can be raised directly with the studio. We keep this page narrow on purpose: it lists what we actually offer, without promising response windows or tracking features that are not part of the service.
Shipping is protected both within Argentina and for international orders, so a ring travels protected from the studio to the address you give us.
Bands can be adjusted later, which matters when a finger size shifts with season or a proposal is planned in secret. Styles with stones set around the circumference are harder to change, so it helps to mention that early.
If something about a stone's grading report, a metal's finish, or a cleaning routine is unclear, write to the studio or call. We answer directly, without a ticket system in between.
Reach the studio
team@icebergdiamonds.com ยท +54 11 5817-7075
Av. Corrientes 1234, C1043 Buenos Aires, Argentina
Once a piece has left the studio, questions still come up. A grading report you want to read through again, a finish that needs a second look, a band that has started to feel loose, or a care routine you would rather hear explained than look up. Send the details and we will take it from there.
Write to us with the details above and we will pick it up from there. You can also call during studio hours.