How Iceberg Diamonds handles the information you send when you ask about a custom engagement ring, a loose stone, or a fitting at the studio in Buenos Aires.
What we collect
When you use the contact form, we receive your name, email address, optional phone number, selected inquiry topic, and message. Our form handler also records the submission time, the selected language, and the page from which you sent the form.
How we use it
We use inquiry details to review and respond to your message. The submission is saved as a record in a protected server-side log; the site does not send an automatic email. After a successful submission, you are taken to a confirmation page in your chosen language, with the original page URL parameters preserved. Sending a message does not create an account, an order, or a confirmed appointment.
Cookies and analytics
The site stores your cookie-banner choice in your browser and in a first-party cookie so the notice does not keep appearing. The website files provided for this site do not contain an analytics tracker. External font and styling providers may receive normal connection details when their resources load.
Service providers
The hosting provider stores submitted messages in the site’s protected server-side inquiry log. The site also loads fonts from Google Fonts and styling resources from jsDelivr. We do not sell inquiry details or share them for advertising purposes.
Your choices
You can ask what inquiry data we hold, request a correction, or ask us to delete it. You can also withdraw any consent you gave for a specific use. To make a request, write to us through the contact page and describe what you would like changed.
Updates and accuracy
We may update this policy when our website or handling of inquiries changes. The updated version and revision date will be displayed on this page.